India Post Payments Bank Marks 9th Foundation Day, Launches DakPay Sound Box and New Digital Platforms

New Delhi, September 1, 2026: India Post Payments Bank (IPPB) marked its 9th Foundation Day on Tuesday, reaffirming its commitment to expanding accessible, inclusive and technology-enabled financial services across the country.

As part of its Foundation Day celebrations, IPPB announced the launch of the DakPay Sound Box for Merchants, aimed at simplifying and strengthening everyday digital payment acceptance for merchants.

The Bank also announced a Digital Insurance Technology Platform, designed to provide customers with a seamless pathway to insurance solutions by connecting them with opportunities across Life, Health and General Insurance.

IPPB has also introduced a Digital Mutual Fund Platform, aimed at providing customers with a simple, accessible and seamless digital investment experience.

According to IPPB, these platforms expand its proposition beyond everyday banking and payments by providing greater access to protection, investment and financial security.

IPPB Customer Base Reaches 13.25 Crore

As of March 31, 2026, IPPB had a pan-India customer base of 13.25 crore, with 77% of its customers in rural areas and 49% being women. Customers had deposits of ₹29,104 crore with the Bank.

IPPB recorded ₹21.61 lakh crore worth of digital financial transactions, including ₹7.41 lakh crore in UPI remittances.

The Bank also had 6.5 crore Direct Benefit Transfer (DBT) beneficiaries who received benefits worth approximately ₹1.55 lakh crore.

IPPB recorded 12.06 crore Aadhaar Enabled Payment System (AePS) transactions involving disbursement of ₹36,140 crore. It also issued 29.43 lakh Digital Life Certificates to pensioners.

The Bank recorded 9.47 crore Aadhaar Mobile Updates and 1.35 crore Bal Aadhaar enrolments.

IPPB CEO Highlights Expansion of Digital Services

Shri R. Viswesvaran, MD & CEO, IPPB, said, “Our 9th Foundation Day is not only a celebration of what IPPB has achieved, but also a launchpad for what we aspire to achieve in the years ahead. Today we are announcing the expansion of our technology capabilities to make digital payments, insurance and investments simpler and more accessible to the common citizen. The strength of IPPB lies in combining technology with the trust and reach of India Post, allowing us to take modern financial services to the last mile.”

Three Savings Account Variants Rolled Out

To take its financial inclusion journey forward, IPPB rolled out three product variants during the last year.

• SHG Savings Account: A simple and secure banking solution designed specifically for Self Help Groups and rural micro-entrepreneurs.
• Surakshit Savings Account: Offers advanced protection with ₹25,000 cyber-insurance against phishing, spoofing and SIM jacking, along with the regular advantage of Premium Savings Account.
• Sampoorna Savings Account: Blends financial security, personal wellness and enhanced benefits by combining Aarogya wellness and Surakshit cyber protection along with the regular advantage of Premium Savings Account.

As IPPB enters its next year of growth, the Bank said its focus remains on building a more connected and inclusive financial ecosystem by leveraging technology, interoperability and the extensive India Post network.

IPPB has recorded significant growth in digital payments, supporting the country's broader transition towards a less-cash and digitally enabled economy.

About India Post Payments Bank

India Post Payments Bank has been established under the Department of Posts, Ministry of Communication, with 100% equity owned by the Government of India. IPPB was launched on September 1, 2018.

The Bank was set up with the vision of building the most accessible, affordable and trusted bank for the common man in India. Its mandate is to remove barriers for the unbanked and underbanked and reach the last mile.

IPPB leverages the postal network comprising approximately 1,65,000 Post Offices, including approximately 1,40,000 in rural areas, and around 3,00,000 Postal employees.

Its reach and operating model are built on the key pillars of India Stack, enabling Paperless, Cashless and Presence-less banking at customers’ doorsteps through a CBS-integrated smartphone and biometric device.

IPPB provides banking solutions through interfaces available in 13 languages to more than 13 crore customers across 5.57 lakh villages and towns in India.

The Bank says it remains committed to supporting a less-cash economy and contributing to the vision of Digital India. Its motto is: “Every customer is important, every transaction is significant and every deposit is valuable.”